Refund Policy

30-Day Money-Back Guarantee

We stand behind our products. If you’re not satisfied with your order for any reason, you may request a refund or replacement within 30 days of delivery.

Whether the item arrived damaged, defective, or you simply changed your mind, we’ll make it right.

Refund Process

  • Refunds are issued to the original payment method
  • Once approved, refunds are typically processed within 5–10 business days
  • In most cases, returns are not required unless specifically requested

Exclusions

To ensure fairness and consistency, we are unable to offer refunds or replacements if:

  • The request is submitted outside the 30-day window

All other situations are covered under this policy.

Need Assistance?

If you have questions or would like to initiate a refund or replacement, please contact us at:

📧 hello@meetrelo.com

We aim to respond within 24–48 business hours.